Kids Turn to OnStar for News on Santa’s Journey

Latest status just a Blue Button push away for area families



Starting on Christmas Eve, Corry, Warren, Erie, and Jamestown-area families traveling in General Motors’ vehicles with OnStar services will be able to learn Santa’s whereabouts by simply pressing the blue OnStar button in the U.S., Canada and now in Mexico.

For the fifth consecutive year, OnStar is providing the service through collaboration with the North American Aerospace Defense Command, or NORAD, “Track Santa” program.

From 7 a.m. on December 24 until 5 a.m. on December 25, anyone with an active OnStar subscription can request a “Santa Update,” which an OnStar advisor will provide based on NORAD information.

“The ‘Santa Seeker’ really helps spread holiday cheer,” said Robert Crotty of Crotty Chevrolet Buick. “The OnStar advisors put on their Santa hats and elf ears and wholeheartedly take advantage of the opportunity to spread such joy to the children in Corry, Warren, Erie, and Jamestown and more.”

So how does OnStar keep up with the high volume of inquiries from these curious little callers?

While their first priority is the safety and security of their subscribers, they make adjustments in staff so that they are able to respond to the Santa calls as well as their day-to-day calls for assistance.

“For nearly 60 years, NORAD has employed the same military technology used every day for Homeland Defense mission to also track Santa during his Yuletide journey,” said Stacey Knott, NORAD Tracks Santa program manager. “We use our military satellites, radars, fighter jets and Santa Cams to tell the world Santa’s location every Christmas Eve.”

Individuals without OnStar technology can also follow Santa’s progress via the NORAD Tracks Santa website, Facebook page Twitter hashtag #NoradSanta or by calling the hotline at 1-877-HI-NORAD.


Chevrolet’s and Buick’s Unlocks RemoteLink for Microsoft Windows Phones

Becomes only OEM to offer remote services across all four smartphone platforms for Corry residents

Onstar Remote Link

When the OnStar RemoteLink Mobile App launched, it was the first app from an automaker to offer Corry, Erie, Warren and Jamestown, NY-area drivers remote access to their vehicle. Now RemoteLink can claim the distinction of being the first remote telemetry app from an automaker to work on all four primary smartphone platforms – iPhone, Android, Blackberry and now Microsoft Windows phones.

OnStar has expanded the availability of RemoteLink so that GM drivers with select Microsoft Windows phones can start experiencing remote vehicle connectivity. The app is available on both Windows Phone 7 and 8 operating systems, and will be accessible in the Windows Phone Store on mobile devices. 

“The RemoteLink app has been available for iPhone, Android and BlackBerry smartphones for a while now,” said Robert Crotty, VP of Crotty Chevrolet Buick. “But OnStar heard from many subscribers asking for a Windows app.” 

Today, the RemoteLink Mobile App, which is available for nearly all of Crotty Chevrolet Buick’s GM models, has been downloaded more than 1.7 million times. The most common use of the app is checking vehicle data such as oil life, tire pressure and fuel level. These requests get made nearly 600,000 times every month.

RemoteLink for Windows, like the Blackberry version, was written using HTML5 technology. HTML5 is a language for structuring and writing content for the web that is gaining momentum in the mobile app space. 

The app will be available for Corry, Erie, Warren and Jamestown, NY-area OnStar subscribers and will support four language options, including English and Spanish. 

This expansion comes on the heels of the announcement that RemoteLink’s key-fob based features – remote start, lock, unlock and horn and lights activation – would be standard for five years on all new GM vehicles. This launch means that Corry, Erie, Warrne and Jamestown, NY-area GM drivers with select Windows phones will be able to access RemoteLink key-fob features as well. The five years of standard remote key-fob services does not include access to additional OnStar services.

RemoteLink connects to a driver’s vehicle in a secure fashion, requiring a username and password to log in and a four digit PIN to make a remote vehicle command.

OnStar subscribers can download the application and visit to enable remote commands.

About Crotty Chevrolet Buick:
Crotty Chevrolet Buick in Corry, PA since 1969 has been helping customers from Corry, Erie, Warren, Titusville, and Jamestown find the right new or used car at the price that works for them.  We have provided our customers with a portfolio of fuel-efficient Chevrolet and Buick vehicles that feature spirited performance, expressive design, high quality, and value.  All backed by our award winning service department.  Learn more about our Chevrolet Cars, Trucks, and SUVs and the Luxury of a Buick Car or Crossover by visiting our website, blog or on our facebook page.




Where’s Santa? OnStar Follows His Trip from the North Pole

Kids can monitor Santa’s progress via OnStar technology 

OnStar and Crotty Chevrolet Buick will help preserve the magic of this holiday season by enabling children everywhere to learn Santa’s whereabouts on Christmas Eve with a simple press of the OnStar button, thanks to its collaboration with the North American Aerospace Defense Command (NORAD) “Track Santa” program.

From 7:00 a.m. on Dec. 24 until 5:00 a.m. on Dec. 25, anyone with an active OnStar subscription can press the blue OnStar button in his or her vehicle to request a “Santa Update” and find out Santa’s current location.

“Each year, technology plays an increasingly important role in connecting friends and families, especially during the holidays,” said Robert Crotty, VP of Crotty Chevrolet Buick. “For the fifth consecutive year, OnStar will be a part of this tradition, helping our customers connect with Santa during this special season.”

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OnStar on Call as Sandy Threatens East Coast

Emergency assistance and tips offered as Hurricane Sandy moves north
OnStar Control Center

 Hurricane Sandy is threatening to bring heavy rainfall and extreme winds to the East Coast of the United States by early next week with North Carolina, Virginia, Maryland, Delaware, New Jersey, New York, Pennsylvania, Connecticut and Rhode Island as areas of prime concern.               

As always during a potential disaster, OnStar subscribers are encouraged to use the company’s Crisis Assist services when needed, before, during and after the storm.

Hurricane Sandy is currently a Category 1 hurricane, weakening from a Category 2 after it devastated areas of the Caribbean, Bahamas and Cuba.

With many U.S. areas declaring a “state of emergency,”people in the storm’s path are reminded to take measures to prepare themselves for potential disaster. Specifically, plan evacuation routes, identify levees or dams in the area and assemble an emergency kit with first-aid materials, flashlights and extra cash. For more tips see OnStar’s Hurricane Preparation Checklist.

“This is a very aggressive storm that could potentially affect the majority of the East Coast,” said Mary Ann Adams, OnStar crisis incident manager. “Residents are advised to listen to their local emergency management officials for instructions in their area.  For those who have access, OnStar is also on call to help.”

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Buttoning Up: OnStar Gets New Look in 2013 Models

Buttons Sport Redesign; Camaro Gets New Frameless Mirror

2013 Onstar New Look


With all the new features inside 2013 Chevrolet and Buick models, new OnStar buttons may not be the first thing drivers notice. However, the first OnStar redesign of what customers have seen in years will reflect more than just new logos.

“While the new buttons are cool, it’s what’s behind the button that is most impressive,” said Robert Crotty VP of Crotty Chevrolet Buick in Corry, PA. “The buttons were changed for a few different reasons, but one was to better reflect the software updates that have gone into this current generation of OnStar.”

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OnStar Introduces RemoteLink Mobile App for BlackBerry®

Developers use HTML5 technology to make mobile app available on more devices for North Western PA residents

OnStar Remote Link Available For Blackberry Devices

More than 821,000 active users of OnStar’s RemoteLink mobile app – including Corry, Erie, Warren and Titusville area drivers – have checked their tire pressure, how much gas is in their tank and unlocked their doors as part of the more than 14 million interactions that have occurred since the auto industry-first mobile app debuted in 2010.

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Smart Driving Could Save Corry Area Drivers $100 a Month at the Pump

OnStar data shows mileage of drivers in identical cars can vary by 75 percent

Chevy Cruz eFuel Economy

With the official start of the summer driving season fast approaching, Crotty Chevrolet Buick is reminding Corry, Warren and Erie residents of some easy ways to maintain their vehicles and drive smarter to help improve fuel economy and save money at the pump.

To demonstrate 10 common mistakes drivers make that affect their fuel economy, Chevrolet recently drove two identical Chevrolet Cruze LTs, which the EPA estimates get 24 mpg city, and 36 mpg highway. For the route, they drove both cars for 20 minutes, including city and highway driving, as well as a coffee stop.

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OnStar Advisors Bridge Gap in Emergencies

First responders at a crash scene can be the difference between life and death for a critically injured person

First responders at a crash scene can be the difference between life and death for a critically injured person, but the time it takes to arrive can delay medical care. OnStar’s specially trained Emergency Advisors can help bridge that gap with a service called First Assist.

First Assist allows OnStar Emergency Advisors to provide immediate advice and guidance to Corry, PA and Northwestern Pennsylvania victims in distress while they wait for first responders to arrive. These Advisors are certified by the National Academies of Emergency Dispatch (NAED) to provide Emergency Medical Dispatch (EMD) to people in need.

“OnStar is at the forefront of emergency services, as they have the only advisors in the automotive space who are EMD certified,” said Robert Crotty, VP for Crotty Chevrolet Buick. “This cuts down the delay of getting critical help to victims, which is something that can really provide drivers in our area peace of mind in emergencies.”

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Connected Families Can Rely on OnStar

New Family Link service provides unique access to vehicle location

OnStar Family Link

OnStar will soon offer Northwestern, PA customers Family Link, a new service that will allow subscribers to stay connected to their loved ones when driving an OnStar-equipped vehicle.

Family Link is an optional service that includes two key features:

• Vehicle Locate: Subscribers can log onto the Family Link website to view a map with the vehicle’s location at any time.

• Vehicle Location Alert: Subscribers can set up email or text message notifications to let them know the location of their vehicle. They can choose the day, time and frequency of the alerts.

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